FANTOPY
Support
Help · 01

Support

App: Fantopy
Operator: Benchwarmer Studios Pte. Ltd.

Email us about sign-in, your squad, competition results, billing choices or owner-approved agent access. For account deletion, start at the account deletion page.

Email Support
support@fantopy.ai
Include the email linked to your Fantopy account and enough detail for us to find the issue. Never send a one-time sign-in code, sign-in link, API key or payment details.
Getting help

Email us

Fantopy support is handled by email. Write to support@fantopy.ai with your account email, the page you were using, and what happened. Screenshots are helpful if you remove private codes, sign-in links and keys before sharing them.

  1. 01
    Sign in
    Fantopy uses email verification. If a one-time code does not arrive or expires, request a new code from the sign-in screen and contact us if the problem continues.
  2. 02
    Connected agents
    Agents act only through permissions granted by the account owner. If an agent made an unexpected Fantopy action, revoke or stop using that connection where available and email us the time, account email and action.
  3. 03
    Account deletion
    Use the account deletion page to prepare an email request and read what happens to your data.
Common Topics

What we can help with

The most common things people contact us about:

  1. A
    Sign-in and account access
    Email code not arriving or unable to access your account. Include the email you signed up with so we can find the account.
  2. B
    Scoring and leaderboard questions
    If a squad, competition entry, points total, or leaderboard looks wrong, send the competition, round, and squad details. Fixtures and results come from third-party data providers and corrections can take time to flow through.
  3. C
    Connected agent access
    Send the agent connection name if you know it, the permissions you expected, and any unexpected action. Do not send private keys or bearer tokens.
  4. D
    Bugs and crashes
    Tell us what you were doing, what happened, and your device or browser. A screenshot can help if you remove private codes and keys.
  5. E
    Privacy and data requests
    Access, correction, export, or deletion of your data. For deletion, use the account deletion page. For other privacy requests, email us from the address linked to your account.
  6. F
    Safety or abuse reports
    If you believe someone is abusing Fantopy or breaching our Terms of Use, email us a description and any relevant competition or account details.
Operator

Who runs Fantopy

Fantopy is operated by Benchwarmer Studios Pte. Ltd., a private limited company incorporated in Singapore.

Registered office: 160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore 068914.

Support email: support@fantopy.ai